Data Subject Access Request | Interlock Metal Roofing New England

1. Your Privacy Rights

Depending on your state of residence, you may have the right to request that we:

Confirm whether we process your personal information
Provide access to the personal information we hold about you
Correct inaccurate personal information
Delete personal information, subject to legal exceptions
Provide a list of the third parties to which we have sold personal data (Connecticut)
Opt out of the sale of personal data, targeted advertising, or profiling
Provide a copy of personal information you gave us in a portable format

These rights are provided by the Connecticut Data Privacy Act, the New Hampshire Privacy Act and the Rhode Island Data Transparency and Privacy Protection Act. We offer the same process to residents of Maine, Massachusetts and Vermont. See Section 11 of our Privacy Policy.

2. How to Submit a Request

You may submit your request by:

• Email: policies@newenglandmetalroofing.com
• Company: Interlock Metal Roofing (New England) Inc. / I.E.L. Manufacturing Ltd.

We will respond to verified requests within 45 days, or as otherwise required by applicable law.

3. Verification Process

To protect your privacy and security, we may need to verify your identity before processing your request.

Verification may include confirming information previously provided to us or requesting additional information reasonably necessary to confirm your identity.

If we cannot verify your identity, we may deny or limit the request as permitted by applicable law.

4. Authorized Agents

If permitted by applicable law, you may designate an authorized agent to submit a request on your behalf.

We may require proof of the agent’s authority and may also require you to verify your identity directly with us.

5. Response Timeline

We respond to verified requests within 45 days of receipt. If reasonably necessary, we may extend this once by a further 45 days, and we will tell you of the extension and the reason within the first 45 days.

If we decline your request, you may appeal by emailing policies@newenglandmetalroofing.com with the subject line "Privacy Appeal." We will respond to your appeal in writing within 60 days and, if the appeal is denied, tell you how to contact your state Attorney General.

6. Limitations and Exceptions

Your rights are subject to certain legal limitations and exceptions. For example, we may retain or decline to delete information where necessary to:

Comply with legal obligations
Complete transactions or provide requested services
Detect security incidents or protect against fraud
Exercise or defend legal claims
Maintain internal records as permitted by law

7. Non-Discrimination

We will not discriminate against you for exercising your privacy rights under applicable law.

8. California Residents

If you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

Know what personal information we collect, use, disclose, sell, or share
Request deletion or correction of personal information
Opt out of the sale or sharing of personal information
Limit the use and disclosure of sensitive personal information, where applicable

Please also see our Do Not Sell or Share My Personal Information page for California-specific opt-out rights.

9. New England Residents

Connecticut, New Hampshire and Rhode Island residents may use this form to exercise the rights given by their state's privacy law. Vermont's privacy law takes effect January 1, 2028. Maine and Massachusetts residents may use the same process; we offer these rights voluntarily. Your state Attorney General's contact details are listed in Section 11 of our Privacy Policy.

10. Contact Information

Related Legal Policies

These policies work together to govern your use of our website, services, communications, and data practices.

Privacy Policy – Explains how we collect, use, and protect your personal information.
Terms of Service – Governs your use of our website, services, and interactions with Interlock.
Cookie Policy & Consent Tool – Details how cookies and tracking technologies are used and managed.
Do Not Sell or Share My Personal Information – Allows you to opt out of certain data sharing under applicable laws..
SMS & Communications Policy – Explains how we communicate via phone, SMS, and email, including consent and opt-out options.
Accessibility Statement – Describes our commitment to providing an accessible website experience.
Image & Media Licensing Policy – Defines usage rights for images, media, and intellectual property.